CoolMarket is an online marketplace that allows sellers to upload products and buyers to purchase those products quickly, easily and securely.

CoolMarket is an online marketplace operating from Ocho Rios, Jamaica, however, our sellers are dispersed island-wide.

We want your online shopping to be worry-free, so we use SSL (Secure Socket Layers*), the industry encryption standard for online purchases. All your personal information, including your credit card number, is encrypted by SSL while you are placing your order so you are always protected.

SSL encrypts your credit card information to avoid the decoding of that information by unauthorized persons. To check the security of your connection, look at the URL address bar of your browser window when you begin to checkout. If you see an unbroken key or a closed lock (depending on your browser), then SSL is active. When accessing a secure server, the first characters of the site address will change from “http” to “https“.

We ensure that every transaction you make at CoolMarket is 100% safe. This means that you pay nothing if unauthorized charges are made to your card as a result of shopping at CoolMarket.

Most products sold on CoolMarket are new, however, we recently added used products. These items, however, are flagged as “used” so our customers can know upfront exactly what they are buying.

 All sellers and buyers are required to register to use our services. Once you have created an account, just use your login (your email address) and password next time you engage with us. All your personal information will be retrieved from your account automatically.

Click on the tab, “create an account” located on the top right-hand corner of the screen and enter your details.  If you forget to do this at the beginning, no worries, you will be prompted to register at checkout.

Anyone can buy on CoolMarket as long as they are at least 18 years old and have access to the Internet.

Any retailer that is registered with the Government of Jamaica and can provide business TRN and proof that he owns his products.

There is no need for a physical store, as long as your business is registered with the Government of Jamaica you can become a CoolMarket seller.

You may pay with your credit card, debit card, bank transfer, C-Pay, cool financing or cash on delivery (conditions apply).

We deliver within 2 business days.  However, items that are being shipped from multiple vendors, as well as groceries, pet supplies, books, and stationery items, may take an extra day.

CoolMarket offers delivery to all 14 parishes in Jamaica.  We are unable to deliver to PO boxes.

Your monies minus our sales commission is deposited to your Jamaican bank accoount.