Customer Support
We provide customer support to your customers. Customers can contact us and we also engage customers proactively throughout their browsing experience. We will also respond to their specific queries and ensure they have a seamless user experience to set your brand apart from the rest.
Payment Services
Many customers want to shop online but many online retailers find it difficult to handle payments. We allow customers to buy and pay with several methods. We even accept Cash on Delivery (COD).
Powerhouse Marketing
Our marketing is beyond just posting on social media. We will provide you with insights and analytics to help you understand the traffic on your listed items.
Product Storage & Fulfillment
We can securely store your products at our warehouse for your convenience. We will help to alleviate the hassle of processing orders received from customers.
Delivery, Processing & Handling
We deliver all across the island and we ensure to complete all deliveries securely, professionally and at a competitive price for your customers. Our delivery partner, GoCool has an extensive fleet from bikes to cars and even refrigerated vehicles to help serve your customers better.
Loans for Sellers
Sellers can receive a loan to help them to further invest in their online retail business. This loan will allow sellers to obtain more inventory to supply their e-commerce store on CoolMarket.
Retailers found these solutions made them more successful.
Powerhouse Marketing
Our marketing services help you and your products get noticed on CoolMarket and across the Web. A suite of marketing solutions you need to build and sustain engagement with your buyers.
Secure Storage & Fulfillment
It's not always easy for you to manage physical products at your location. We have secure facilities across Jamaica. Send us your products and we will store them for you. When orders arrive, we can handle the rest.
Delivery & Logistics
Two (2) day delivery Islandwide to your customers. A fleet of Trucks, Vans and motorbikes. Insured and equipped to move any product of almost any size.
Financing for Sellers
You can now accept payment from your customers with almost any payment method. Securely, no hassles and no extra fees. All built right into your CoolMarket partnership.
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Unsure how to get started?
We’ll call you and discuss your specific needs. No obligations. We won’t share your information with anyone outside our team.